Privacy Policy

Effective Date: January 1, 2024

1. Introduction

Lunar Capital REI, LLC ("LeadGizmo," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation service and website at leadgizmo.com.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name, billing address
• Payment Information: Credit card details (processed securely through Stripe)
• Communication Preferences: Email and SMS opt-in choices, notification settings
• Support Communications: Messages you send to our support team

2.2 Information Collected Automatically

• Usage Data: Pages viewed, features used, time spent on site
• Device Information: IP address, browser type, operating system
• Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use your information to:

• Provide our lead generation services
• Send you investment opportunity alerts based on your subscription
• Process payments and manage your account
• Communicate service updates and important notices
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Comply with legal obligations

4. Email and SMS Communications

4.1 Email Consent

By subscribing to our service, you explicitly consent to receive:

• Lead notification emails (twice weekly on Tuesdays and Fridays)
• Account-related emails (billing, service updates)
• Occasional marketing emails about new features or services

You can unsubscribe from marketing emails at any time using the link in each email. Service emails essential to your account cannot be opted out of while you maintain an active subscription.

4.2 SMS Consent

If you opt in to SMS alerts, you consent to receive:

• Text alerts about new investment opportunities
• Important account notifications
• Up to 10 messages per month

Standard message and data rates apply. Reply STOP to cancel SMS alerts at any time. Reply HELP for assistance.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Companies that help us operate our business (e.g., Stripe for payments, Postmark for email delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition
• With Your Consent: When you explicitly agree to sharing

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Information retained while subscription is active
• Cancelled Accounts: Basic records kept for 3 years for legal/tax purposes
• Email/SMS Records: Communication logs kept for 2 years
• Payment Records: As required by financial regulations (typically 7 years)

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct inaccurate or incomplete information
• Delete: Request deletion of your information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a structured format

To exercise these rights, contact us at support@leadgizmo.com.

9. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to such transfers.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our website. Your continued use of our services after changes constitutes acceptance of the updated policy.